Cookie Notice They just don't have the resources to carefully analyze every package. I was surprised one comic book in a Gemini mailer weighed that much but I asked to pay for the difference and she said it was fine. I will be sure to get a receipt for your records.Please see attached photo of the postage due notice. document.write ("'><\/scr"+"ipt>"); 'https://www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php':'/new_ad_server/www/delivery/ajs.php'); While 2 ounces over 1lb is technically right, my USPS associate wasn't thrilled about it and she made sure to let me know I didn't make the same mistake. I was gonna give him like 3 or 4 stars but his lack of apology or literally anything kinda makes me think I should rate lower. In this video I show you how I ship on my own through for mercari! If you were to refuse a package, in order for the seller to reclaim their item, they would have to pay the postage due anyway because, according to USPS, they have done their service by delivering (or attempting to deliver) the said package. If a Mercari shipping label was used, for example the 4.99 USPS label for up to 1lb, and the item turned out to be over 1lb. USPS will not scan it unless you pay the difference. var m3_r = Math.floor(Math.random()*99999999999); But when they do catch people doing it, all sorts of things can happen. Reply EmoFruitLooop Additional comment actions I know, I've already done that. I didnt want to be rude or mean because mistakes happen, but I dont think he handled it in a good way. They said that the reason is that USPS did their service and delivered the package to me and so in order for the seller to get their merchandise back, they would still have to pay that postage due.Since you would have to pay for the postage due if it was returned to you anyway, would you just want me to pay for the postage due and you refund me the postage due back when I get the item? Welcome to the Buying board! The seller used a 4oz label for a large 3lb package! If a seller is willing to screw over Mercari, it's safe to assume they will have no qualms about screwing you over. When youre shipping with a USPS First Class label, dont use a USPS Priority Mail box. The package weight must be less than or equal to the weight specified on the label (H x W x L / 139 shipping divisor) and must be under 50 lbs. I prefer to use Pirate Ship , because they have unique discounts that I will try to cover in an upcoming video! All packages are scanned by the applicable shipping carriers. /us/help_center/article/172/?id=172&itemId=m41361795697&path=Why%20was%20I%20charged%20for%20overdue%20postage%3F&source=%2Fcontact All FedEx packages, including FedEx Ground Economy packages, must be dropped off at a FedEx location or at a designated FedEx drop off location. Help with my Mercari issue. I messaged the seller and they just said "What really????? I have had "postage due" items mailed to me and this is what I have learned over the years. Any shipment over 50 lbs in actual or dim weight will be charged freight rates. The package weight must be less than or equal to the weight specified on the label (H x W x L / 139 shipping divisor) and must be under 50 lbs. Note: The Suggested Weight feature is just a suggestion. Mercari is seriously one of the easiest platforms to list on. Be sure to use the right box for your label. For more information, please review additional details on the USPS website. document.write ("<\/scr"+"ipt>"); Shipping carriers charge based on the package's weight and size. I gave the guy a 2 star rating and explained why so hopefully he will be more careful when shipping packages and other buyers will be aware. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Oversized packages or packages with incorrect dimensions may be subject to additional postage fees with the carrier. "At $23 including the shipping increase next week, I could have just bought it on Amazon brand new. For heavy shipments using a Mercari prepaid label, make sure that your package is under 50 lbs in both actual weight and dim weight. /us/help_center/article/172/?id=172&path=Why%20was%20I%20charged%20for%20overdue%20postage%3F&source=%2Fcontact Any advice would be much appreciated! Seconding the advice to wait until Mercari refunds you, but they will refund your postage regardless, especially if you have the receipt. Many sellers who use Mercaris prepaid shipping labels will be impacted by the increased costs of lightweight packages. Sellers are responsible for all fees associated with oversized packages or packages with incorrect dimensions which will be deducted from the sellers earnings. Any thoughts about what I should rate him? Sellers are responsible for all fees associated with incorrect drop-off or overweight packages which will be deducted from the sellers earnings. I'm primarily a seller, so I was pissed because I knew my mail lady paid it, and she also does my pickups so I spent the next day waiting for her to pay her back. Authenticated items are automatically. Sellers will be charged for these types of shipping surcharges for using an incorrect box and the surcharges will be deducted from the sellers earnings. Or does the post office hold it until the buyer pays the extra fee? How To Make More Money Selling Books On Mercari & Ship Via Media Mail | Easy Hack 7,770 views Jun 12, 2020 Today I'm going to show you how to list, pack and ship books that you sold on Mercari. And he just replies ok. If the prepaid shipping label is insufficient based upon the packages weight and size then: (i) the package may be returned to the seller or (ii) oversize or overweight fees will be charged and the additional fees deducted from your sales. Thanks for your help and advice everyone! Cloudflare Ray ID: 7a188f753c3ef271 It shouldn't work. Click here to find the nearest FedEx drop off location. document.write ("&loc=" + escape(window.location)); No apology or anything. Dont rate the seller, contact mercari first and wait until they refund you your $. It is not the fault of USPS that there was insufficient postage so that would still have to be paid by either you or the seller. When you go to the post office to drop it off, the employees will weight it and if its too heavy, will make you pay the difference. I havent forgotten to rate you, just wanted to let you know! Which I thought was pretty nice of me to even give him a heads up for his mistake. US postage stamps S.t.a.m.p.s. In the past year weve made good progress, with improvements like our popular four-ounce USPS label for shipping small items. =). document.write ("&loc=" + escape(window.location)); Your package cannot be larger than 12 x 8 x 4 and the shipping weight cant exceed 5 lb. The carriers will charge postage due fees to deliver packages that are over the weight and/or dimension limits on the shipping label. Oversized packages or packages with incorrect dimensions may be subject to additional postage fees with the carrier. Be sure to use the right box for your label. Ill see what I can work out with the seller. Their official policy on their website https://faq.usps.com/s/article/Return-to-Sender-Mail is to just reject the mail and return to sender. Please make sure that you choose the correct label so your item arrives safely to the buyer. The guy seemed a little bit off and he has quite a few negative reviews but I didnt see anyone complaining about overdue postage. 08-23-2021 Thank you! If you choose to ship an item using your own label, you'll need to provide a valid tracking number. Next time, I'll use USPS Media Mail or Priority mail, or do my best to keep it under 1lb. Please make sure that you choose the correct label so your item arrives safely to the buyer. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. For the sake of honesty, I feel I should just pay the overdue postage, but $8+$7=$15 for one Kpop photocard is too much. It's very straightforward and quick. This app sets itself apart by restricting in-person meetups and requiring that sellers ship the merchandise to buyers. Did you have to pay a postage fee to receive a Mercari package? Without tracking, there is no proof of delivery and you will not be paid for that sale. 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And someone will see that something got a downvote and just downvote it too without reading it and without reason. The carriers will charge postage due fees to deliver packages that are over the weight and/or dimension limits on the shipping label. document.write ("?zoneid=4"); Click here to find the nearest FedEx drop off location. Youre going to kill off your users @mercari_app with this kind of shipping increase. Be sure to only use a shipping label once to avoid any additional fees. I am surprised that they gave you the item if there was postage due. Effective April 3, 2022, USPS has implemented a Nonstandard Fee for USPS packages that exceed a certain dimensional threshold. She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Mercari fees are low It's a flat 10% fee on all sales which is great compared to some other platforms that are higher or fluctuating. Will try to do that next time :).Pirate Ship - https://www.pirateship.com/Paypal Ship - paypal.com/shipnowAs an Amazon Associate I earn from qualifying purchases. I'll let it go this time. Today (two weeks later from when I bought the item) I got a note from USPS that said this mail was undeliverable because I owe $7 postage. "Unlike eBay, Mercari doesn't do partial refunds. The package size must be less than 45" (longest side) x 20" (second longest side). I know that rating completes the sale but I wasnt sure how that worked with overdue postage. I guess it was nice of the seller to include extras, but I'm outraged at the extra postage that I hadn't agreed on paying before I bought the item. * oz will I not have any overdue postage GetHuman-heidi_da's customer service issue with Mercari from April 2020. Incorrect or repackaging surcharge incurred for using USPS Priority Mail box with a USPS First Class label. It's killing the resale business. Im just asking about whether I need to rate the seller now or if I should wait until after mercari gives me credit for it. Additional shipping fees will be deducted from your Mercari balance. Click here to find the nearest FedEx drop off location. Its super petty and childish. Starting on November 1, 2022, the payment processing fee for all transactions will increase from $0.30 to $0.50 per sale when an item sells. Bundling on Mercari means shipping several items your customer buys from your Mercari store; as one sale. Choose the right label for your packages size and weight to help keep the marketplace fair and shipping labels affordable. ", Mercari sent the following notification to users about the new shipping rates (you can find an explanation of how shipping works on, The Twitter user Stephenie went on to explain in their Twitter thread that a book they had just purchased on Mercari for $9 would have cost $14 in shipping if they had waited until next week after the new rates take effect. All packages are scanned by the applicable shipping carriers. Any shipment over 50 lbs in actual or dim weight will be charged freight rates. Thats what I was thinking but I wanted to make sure before making the seller wait for a rating. Shipping carriers charge based on the package's weight and size. Shipping carriers tend to charge postage due fees to deliver packages that are over the weight and/or dimension limits on the shipping label. Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. The label was for 15.9 oz but the package was actually 1lb 12oz. Making shipping even easier. For each time a transaction is made, Mercari collects 10% of the total sold price plus a 2.9% + $0.30 processing fee. Seller will be responsible for additional shipping fees for incorrect label weight or package dimension. They gave me credit for it. There is an additional fee when the carrier has to repackage the item during transit. All fees associated with incorrect drop off, package oversize or weight is the responsibility of the Seller. 162.212.131.20 What Im unsure about is if I should go ahead and rate the seller, or if I need to wait until after Mercari responds and gives me credit for it? Mercari Prepaid delivers to all 50 US states using Flat Rate shipping from USPS and FedEx. Mercari prepaid labels offer negotiated fixed rates with USPS, FedEx, and UPS for packages weighing up to 150 lbs. Anyway, I bought a Kpop photocard on Mercari for $8. So depending on who you run into that day, they won't let it slide without a lecture, which is technically and morally the right thing to do. The package size must be less than 45" (longest side) x 20" (second longest side). Need to find out if i get my package under **. if (!document.MAX_used) document.MAX_used = ','; List and authenticate luxury items from anywhere, on any device. For heavy shipments using a Mercari prepaid label, make sure that your package is under 50 lbs in both actual weight and dim weight. Packages over 45" may attract an additional courier surcharge of up to $120. I went into USPS today and I had my package at 10oz using my scale. I sent the seller a message that basically said Hello, I got the package today but I had to pay almost $4 for postage due to get it. I prefer to use Pirate Ship , because they have unique discounts that I will try to cover in an upcoming video! These type of shipping surcharge will be deducted from your Mercari balance. All rights reserved. I have contacted Mercari to be reimbursed for the money I paid for postage. Thank you for the letting me know a community for Mercari exists!! Mercari also provides $200 shipping insurance for all labels provided., And, he added, As always, Mercari sellers will have the option to ship on their own if they wish.. 1099-K Reporting and Disclosure Information, $4.00 Surcharge for parcels longer than 22 inches but less than 30 inches, $15.00 surcharge for parcels longer than 30 inches in length, $15.00 surcharge for parcels measuring greater than 2 cubic feet (3456 cubic inches). She seemed to be having a bad day and I caught her at the end of her shift on a Saturday (before 3:00pm closing time). My PO lady told me if its a prepaid label, all they can do is charge the person who bought the label, which is technically Mercari. Other rates are going up, but in some cases the rates are being lowered. The payment processing rate will remain the same at 2.9%. Depends on the post office. Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com.